Your rent
Your rent is payable weekly in advance, every Monday, except for the four rent free weeks. Paying the rent is your responsibility and you need to make sure that your rent is paid regularly and on time.
Paying your rent
You can pay your rent in a number of ways:
- by Direct Debit from your bank or building society account
- by cash using your Allpay rent payment card at any Post Office, epay, PayPoint or Payzone outlet
- Standing Order from your bank or building society account
by Debit or Credit card by telephone or internet at www.allpayments.net .
- by post – cheques
or postal orders only - please do not send cash.
For more details on how to pay your rent please click here.
If you have problems paying your rent please click here.
Don't forget that you need to make your own arrangements to pay your Council Tax to Erewash Borough Council as well as your gas, electricity and water bills to your respective utility companies.
Housing Benefit
If you get Housing Benefit you need to make sure that you fill in the claim form correctly and hand it in on time. If you don't, you may lose benefit to which you are entitled. We advise you to always get a receipt for any claim forms that you send in. Always keep this receipt in a safe place.
If you need help or want more advice about how you can pay your rent, please call us on 0844 770 3500 or email us by clicking here.
Changes to your rent
The amount of rent you pay is reviewed at the beginning of each year with any change starting in April. We will give you at least four weeks notice before your rent is changed. Any increase is controlled by strict government guidelines.
Revised 19 May 2008 (PC)