Help and Advice

Newsletters & Leaflets

We produce a regular newsletter for residents and leaseholders to keep everyone up to date about what is happening at Three Valleys Housing.

We also produce a range of leaflets giving more information about the services we provide.

You will need Adobe Acrobat Reader to view the newsletters and leaflets. Some of these files are quite large and may take some time to download.

We can provide the newsletters, leaflets and other information in different formats such as Braille, large print, on tape or translated into other languages. Please get in touch by calling us on 0844 770 3500 or by email.

Newsletters

December 2008	Click here
December 2008 (Compact Contact)	Click here
July 2008	Click here
June 2008	Click here
May 2008	Click here
April 2008	Click here
December 2007	Click here
April 2007	Click here
February 2007	Click here
December 2006	Click here
October 2006	Click here
August 2006	Click here
June 2006	Click here
April 2006	Click here
January 2006	Click here

Leaflets

Our range of information leaflets has been revamped and given a fresh new look. To make sure they are clear, easy to read and understand, we recruited a team of residents to help us.

They told us which leaflets residents wanted and gave the leaflets a final read-through. Only when they were happy could we put the 'Resident Approved' mark on the front.

Aids and Adaptations	Click here
Applying for a Home	Click here
Comments, Compliments and Complaints	Click here
Dealing with Anti-Social Behaviour	Click here
Domestic Violence	Click here
Equality and Diversity	Click here
Gas Safety Inspections	Click here
Grounds and Garden Maintenance	Click here
Hate Crime	Click here
Help with Managing your Money and Debt	Click here
Reporting Repairs	Click here
Resident Involvement	Click here
What to Expect from your New Home	Click here
Your Rent	Click here

(The leaflets are large files and may take some time to download).

Service Standards

Our service standards have been agreed with the Residents' Strategic Group and the Board. Click here to download our service standards fact sheet.

Annual Reports

Annual Report 2006/07	Click here
Annual Report 2005/06	Click here

The Resident's Summary of the Annual Report 2007/08 is included as in insert in the December 2008 issue of Contact.

Updated 16 December 2008 (PC)

Registered in England & Wales No. 04078074 | Site Map